Campsite rules and regulations
1- ADMISSION REQUIREMENTS
To be admitted to enter, settle and stay at Camping La Tamarissière, you must have been authorized to do so by the Management or a member of the reception staff. The management is responsible for maintaining the good order of the campsite and for ensuring compliance with these rules and regulations. Staying on the La Tamarissière campsite in Agde implies acceptance of the provisions of these regulations and a commitment to comply with them.
No customer may reside on the campground year-round.
Minors not accompanied by an ascending parent or legal guardian are not admitted. The age of participants will be checked on the day of arrival. Failure to comply with this rule will result in cancellation of the booking, the stay will remain due and no refund will be made. No exceptions will be made.
2- POLICE FORMALITIES
Anyone wishing to stay at the campsite for at least one night must first present themselves at reception with a valid form of identification, complete the formalities required by the police and pay the fee. Minors not accompanied by an ascending parent or legal guardian are not admitted.
3- INSTALLATION
Tents, camper vans or caravans and related equipment must be set up on the indicated pitch in accordance with the instructions given by the management. Only one installation is included in the daily rate (see rates for additional installations). The vehicle must be parked in the precise location indicated by the reception staff.
Tents and other facilities are not permitted on the grounds of your rental accommodation.
4- RECEPTION DESK
Reception hours can be consulted on our website, at the campsite entrance and in the welcome booklet given to you on arrival. Reception is at your service to make your stay as pleasant as possible: information on campsite services, sports facilities, tourist attractions in the surrounding area, useful addresses, campsite events, reporting technical problems, making appointments for site inspections…
Any inappropriate behavior towards our staff (aggression, insults, threats, inappropriate gestures, lack of respect, etc.) may result in immediate exclusion from the stay concerned, without refund or compensation. Similarly, proper dress is required in Reception.
5- ROYALTIES
Campsite rentals for tents, caravans and motorhomes
The total cost of your stay must be paid no later than 30 days before your arrival. Please present your booking confirmation at reception on the day of your arrival, from 3pm for pitches with private sanitary facilities and from 2pm for pitches without sanitary facilities. The amount of the fee is posted at the entrance to the campsite and is also available on www.camping- latama.com.
They are due according to the number of nights spent on site and for departure before 11am, after which an additional night is charged.
Tourist tax and eco-participation are also due, and can be paid on site.
Furnished rentals
The total amount of the reservation must be paid no later than 30 days before your arrival. You must present your booking confirmation at reception on the day of arrival. The cost of services is displayed at the entrance to the campsite and is also available on www.camping-latama.com. They are due according to the number of nights spent on the campsite. You will also be asked to pay a deposit on arrival by credit card imprint or in cash (cheques are not accepted).
Customers arriving without a reservation must pay for their stay and the taxes due on arrival, according to the rates displayed at the reception and campsite entrances.
These sums are due according to the number of nights spent on the site and for a departure before 10 a.m., beyond which, an additional night will be counted for the pitches and an increased late departure will be charged for the accommodations.
Campsite users are asked to inform the reception office of their intention to change their stay, and of their departure the day before, indicating the time if this is before reception opens.
Tourist tax and eco-participation are also due, and can be paid on site.
6- ARRIVALS AND DEPARTURES
Rentals: arrivals from 5:00 pm, departures before 10:00 am.
Pitches with private sanitary facilities: arrivals from 3pm, departures before 11am.
Bare pitches: arrivals from 2pm, departures before 11am.
If your accommodation or pitch is not vacated at the time indicated, an additional night at the current rate will be charged to your deposit.
7- NOISE AND SILENCE – ANIMALS
7.1 – Noise and silence
Campground users must avoid any noise or discussion that might disturb their neighbors. Sound equipment must be adjusted accordingly.
Door and trunk locks should be as discreet as possible.
There must be complete silence between 11 p.m. and 7 a.m. (midnight to 7 a.m. in high season).
If you notice or experience any nuisance during your stay, please do not hesitate to contact our security department, who will be able to intervene if necessary: 04.67.94.79.46
7.2 – Pets
So that we can continue to welcome your 4-legged friends in the best conditions, we ask you to respect these few rules:
1st category “attack dogs” (pit bulls) and 2nd category “guard and defense dogs” (rottweiler and types…) are forbidden on the campsite.
Pets must be kept on a leash and wear the collar issued by the campsite on arrival.
Pet owners are required to pick up after their pets to keep the campsite clean
Only one pet is allowed in our furnished accommodation. We ask you to make sure that the furniture and furnishings are respected. If this is not the case, an additional cleaning fee may be charged (see price list).
– Undeclared pets, or pets exceeding the limit of one dog per accommodation, will result in cancellation of the stay without refund.
Dogs and other animals must not be left free, or even locked up on the campsite, in the absence of their owners, who are civilly responsible for them.
– Dogs and cats must be presented with their health records on entering the campsite, and must wear a collar. In accordance with article 211-1 of the French rural code, and the decrees and ministerial orders implementing it.
-An appointment must be scheduled to check the condition of the accommodation.
8- VISITORS
After being authorized by the Management or Reception staff, visitors may be admitted to the campsite under the responsibilitý of the campers receiving them. The camper must be present at Reception to welcome their visitors. Identification or a deposit will be required. If these visitors are allowed to enter the campsite, the camper receiving them is required to pay a fee. This fee is posted at the entrance to the campsite and at the reception desk.
Visitors’ cars are not allowed on the campsite. Visitors do not have access to the campsite’s aquatic area.
NB: In the event of overcrowding, the management reserves the right to close the campsite to visitors at weekends in July and August.
9- VEHICLE TRAFFIC AND PARKING
Inside the campground, vehicles must travel at a speed limit of 10 km/h. Traffic is prohibited between 11 p.m. and 7 a.m.
Only vehicles belonging to campers staying at the campsite are allowed on the site. Access is gained by reading the license plate at the gate. In addition, parking must not take up an empty space, impede traffic or prevent new arrivals from settling in.
For everyone’s safety, please respect the direction of traffic within the campsite.
10- MAINTENANCE AND APPEARANCE
It is forbidden to dispose of waste water on the ground or in the gutters. Caravanners must empty their wastewater into the facilities provided for this purpose.
Household garbage, paper and waste of any kind must be deposited at the campsite entrance in the containers for selective sorting (paper, plastic, glass). Batteries and light bulbs should be disposed of in the containers provided at reception. On a voluntary basis, you can take part in composting using our bio-bins on loan from reception.
Everyone is required to refrain from any action that could damage the cleanliness, hygiene and appearance of the campsite and its facilities, particularly the sanitary facilities.
Washing is strictly forbidden outside the bins provided for this purpose. Electric dryers are available in the laundry. Laundry may only be hung on a drying rack. It is strictly forbidden to use the campsite’s trees to hang and dry your laundry.
Laundry hanging out must be done in the electric dryers (laundromat). It is however tolerated́ until 10 am neaŕ the pitches and on the condition that it is very discreet and does not disturb the neighbors. It must never be done from trees.
Plantations and floral decorations must be respected. Campers are forbidden to drive nails into trees, cut branches or make plantations. It is also forbidden to demarcate the site of an installation by personal means, or to dig up the ground. Any damage to vegetation, fences, grounds or campsite facilities will be charged to the person responsible.
The pitch used during the stay must be maintained in the condition in which the camper found it́ on entering the premises. It is forbidden to store equipment or materials around or under caravans and tents that are incompatible with the proper maintenance of the campsite.
11- SAFETY
11.1 – Fire
Open fires (wood, coal, etc.) are strictly forbidden. Stoves must be kept in good working order and must not be used in dangerous conditions. In the event of fire, notify management immediately. Fire extinguishers may be used in case of necessitý. Any misuse is prohibited.
11.2 – Health
A first-aid kit is available at each service station. A defibrillator and emergency numbers are available at reception.
11.3 – Barbecue
Group barbecues :
Communal barbecues are freely available in the campsite (unless otherwise decided by the prefecture). Please use them with the utmost caution, do not leave your fire unattended, and extinguish it completely when you leave.
Barbecue on your pitch or accommodation :
Charcoal or wood barbecues are not permitted on your pitch or accommodation. Gas barbecues are authorized, if and only if they have no flame.
Electric barbecues are tolerated provided that their maximum power does not exceed 2000W and that the holidaymaker undertakes not to use other powerful appliances at the same time so as not to exceed the electrical power of his accommodation or pitch.
11.4 – Theft
The management accepts no responsibility for theft on pitches or in rentals. Safe deposit boxes are available at reception. Campers are responsible for their own facilities and must report the presence of any suspicious persons to the manager. Campground users are asked to take the usual precautions to safeguard their equipment.
12- GAMES
No violent or disruptive games may be played in the vicinity of the facilities. The use of children’s play areas is subject to specific regulations posted at the entrance to the facilities. Children must always be supervised by their parents.
13- DEAD GARAGE
No unoccupied equipment may be left on the site.
14- DISPLAY
These rules and regulations are posted at the entrance to the campsite and at the reception desk. They will be given to customers on request. They can also be consulted on our website www.camping-latama.com
15- BREACHES OF INTERNAL REGULATIONS AND ANTI-SOCIAL BEHAVIOUR
In the event of a resident disrupting the stay of other users, or failing to comply with the provisions of these rules and regulations, the Management will issue an oral warning, followed by a written warning if necessary. If the offences continue, the Management will evict all holidaymakers from the accommodation or pitch causing the disturbance, without compensation or reimbursement.
The following offences and incivilities (non-exhaustive list) will result in a warning, followed by expulsion if necessary:
Daytime and nighttime noise pollution
Vehicle traffic inside the campsite between 11pm and 7am
Insults, aggression, threats, inappropriate gestures, lack of respect… to campsite staff
Uncollected dog faeces
Rubbish garbage cans left on terraces or
We would like to draw your attention to the fact that gulls present on the campsite attack garbage cans left this way, scattering all the garbage around the campsite. We therefore ask you to be extremely vigilant.
In the event of a criminal offence, the manager will call in the police.
16- LPG VEHICLES
All LPG-equipped vehicles must be registered at reception.
17- ELECTRIC VEHICLES
It is strictly forbidden to charge your electric vehicle on a lodging or any other unregulated place.
In the event of non-compliance with the swimming pool rules, the offending party will be denied access to the pool during their stay on the campsite.
Please do not leave any valuable footwear at the entrance to avoid disappointment. Access to the pool is forbidden outside opening hours.
The management declines all responsibility in the event of non-compliance with these rules.
20 – PARCABOUT
The Parcabout is a free activity on the campsite, open during opening hours (see signage on site).
The parkabout must be used under parental supervision and in compliance with the rules posted at the entrance. Here are just a few examples:
-3 people maximum simultaneously in the net deck
-10 people maximum simultaneously in the large central net
-20 minutes maximum per person
-It is forbidden to take the route in the opposite direction.
18- CLAIMS MANAGEMENT
Any complaint concerning a stay must be sent by e-mail to sav@cottageparks.fr To be taken into account, this complaint must reach Cottageparks Méditerranée no later than 15 days after the end of the services.
All negative and abusive comments posted on the web before written complaint by e-mail to sav@cottageparks.fr will not give right to any compensation.
Similarly, any inappropriate or disrespectful behavior towards our teams will not entitle you to any compensation, whatever the problems encountered during your stay.
19- AQUATIC AREA
The water park at Camping La Tamarissière is OPEN EVERY DAY FROM 10:00 to 19:00 in low season and FROM 10:00 to 19:30 in high season.
You must leave your shoes at the entrance, pass through the foot bath and take a shower.
Authorized clothing is posted at the entrance to the pool. No exceptions are permitted. Failure to comply will result in refusal of access to the pool. Only the following clothing is permitted in our aquatic area: swimming trunks, 1-piece and 2-piece swimsuits. Long shorts, Bermuda shorts, T-shirts, burkinis, etc. are not permitted.
Children may only swim under parental supervision, as swimming is not supervised within the aquatic area.
Any child under the age of 10 caught entering the pool alone will be escorted back to his or her pitch by the management. Repeat offenders will be banned from the pool for the duration of their stay.
Smoking, eating and drinking are prohibited in the lagoon.
It is forbidden to bring sound equipment and to disturb other people resting. It’s forbidden to push or jump on anyone in the lagoon.
It is forbidden to place towels or any other personal items on deckchairs when booking.
It’s forbidden to swim with goggles, small toys or any other object that could clog the lagoon’s natural filtration system.
Wearing a wristband is compulsory.
A red bracelet will be given to children who cannot swim.
